Shipping & Returns
Shipping and Returns?
Please allow 2-3 days for processing any items from handcrafted pillows, mask, home décor decal stickers, or books. We do not work on Sundays so any orders paced on Sunday will be processed within 3-4 days. Shipping will be handled through USPS first class or ground shipping standards. Verify all information as far as product, your custom fields and address fields are correct before placing order and then within the first day after the placing order.
On day 2, assume your order to be complete and expect a tracking number within the next 24-48 hours. After you have received your tracking number shipping should be expected within the week.
Due to COVID-19 health restrictions and personalization of each pillow or product, there will be no returns, exchanges, or refunds in place after product has been purchased so please ensure you have the correct shipping address and double check your custom fields for spelling if applicable.
Agape In Mo-tion Studio. inc is not responsible for any lost, stolen or damaged property after a tracking number has been provided. If your shipment takes longer than two weeks double check that you input the correct shipping information.
In the event that the shipping address was input incorrectly send an email to firstname.lastname@example.org for a shipping invoice. Once the package has been returned to @AIMS.inc we will send a shipping invoice that will cover solely the shipping rate charged at the time of purchase. Once the invoice is paid, the new tracking number will be emailed to the corresponding email that inquired a shipping invoice.
Your Safe Here
We pride ourselves in home décor comfort items and comfort shopping. Just as our custom pillows and mask are safely protected in wrapping paper all data collected is also safely protected through our system. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. All of this information helps us discover our audience and understand what you like! Also, makes the check out process easier for you!
Terms & Conditions
The prices we charge for using our products/ services are listed on the website. We reserve the right to change our prices for pillows, mask, home décor wall decals and books displayed at any time, and to correct pricing errors that may inadvertently occur. All services or products purchased via invoice must be paid before we are able to begin our creative process or start a product. Taxes and fees do occur through invoicing that would not occur through the website shop. Invoices are not to be shared as each invoice is on a case by case basis.
Online sales are ONLY for ONLINE orders and can be extended unless approved by our CEO.